Mastering Difficult Conversations
Difficult conversations are a part of any role. Whether you’re giving feedback, challenging an approach, or handling emotionally charged situations, the ability to engage in constructive dialogue is crucial. This interactive workshop equips you with the tools to approach these conversations with confidence, leading to stronger relationships and better outcomes.
Why Invest in This Course?
Mastering challenging conversations reduces conflict, improves relationships, and increases overall team effectiveness. This session provides practical techniques to navigate tough discussions while maintaining professionalism and fostering mutual respect.
Who Should Attend?
• Leaders and managers who need to have honest, high-stakes conversations.
• Professionals seeking to improve communication skills in difficult situations.
• Anyone looking to build confidence in managing challenging interactions with resilience.
What Participants Will Gain
• Insights into overcoming behavioural and systemic barriers to effective communication.
• Practical frameworks for preparing and navigating real-life challenging conversations.
• Techniques to manage emotional interactions and encourage constructive dialogue.
Arrange a Consultation
Please call 07954 345199 or complete the form below and we will be in touch very soon
Contact Us
DELIVERY AND FEES
All workshops can be delivered virtually or (for a small additional fee to cover reasonable expenses) face-to-face.
Requests for bespoke content creation can be accommodated for an additional design fee, and a discount may be available for bookings of sufficient volume.
We can also combine a selection of courses to create a development programme tailored to the specific requirements of your leaders and organisation.
For more information on fees and availability please get in touch.